Sunday, August 22, 2010

Clear Communication?

Clear communication is a challenge, isn’t it? As an example take the use of acronyms and general company slang you use at your work place. Here some easy examples: KPI, SLA, COTS, COB, COGS. Could somebody who is not familiar with your company grammar understand what you are referring to? Does everyone in your company understand what you are referring to? My guess is, probably not. What is even worse is that this “not understanding” is de-motivating for many people. For your company these ineffective meetings can become costly mistakes. Use this link to get a first idea how much money you might use ineffectively. Imagine what we could achieve if we could communicate clearly and with a strong passion to our stakeholders/customers. What are you doing to get better at it?