Monday, November 1, 2010
Some thoughts regarding "asking questions"
Have you ever noticed that we sometimes stop asking questions because we believe we already know the answer anyway? If that happens I consider it a warning sign because in a good, open and honest relationship between people or teams it should be possible to ask questions again. Now you don't need to ask 3 times in a row "Are we there yet?" or something along those lines because is it really surprising when we ask the same people the same question at different times? Why would you expect a different outcome? We might be more successful if we reframe or rephrase our questions. How about refining our question strategy with better or more open ended questions before we ask again? In some cases we might have to do more data analysis before we ask questions. Sometimes it can help to ask a question in a group instead of in a one on one situation. Or how about asking through someone else? In many cases there is an option to get a different outcome. Think about it, put some work into it and only ask again when you're ready and can expect a different outcome.